Level 2 Travel And Tourism (with Cabin Crew)

About this course

Our Travel and Tourism course is your boarding pass to a rewarding future in the travel industry. You’ll gain valuable insight into customer service, marketing, destinations, and event management, all within the fast-paced travel and tourism sector. This exciting course now includes two additional qualifications to boost your employability and broaden your career options:

Cabin Crew Training gain the essential skills and knowledge to work in the skies.

Customer Service Qualification develop your confidence and professionalism in any customer-facing role.

Customer service in travel and tourism– Learn how to deliver exceptional customer experiences across various travel and tourism settings. The UK travel and tourism industry– Gain insight into the structure, scale, and economic impact of the UK’s travel and tourism sector. Your tutor will then support choices within the following optional units to suit student aspirations, these include:

• Tourism in a popular UK region– Explore the attractions, visitor trends, and tourism management in a well-known UK destination
• Know about airports and airlines– Understand the operations, roles, and customer service standards within airport and airline environments
• Career planning for travel and tourism– Develop a personal career plan by exploring job roles, qualifications, and progression routes in the industry
• UK coastal tourism– Examine the appeal, challenges, and development of tourism in coastal areas across the UK
• Understanding specialist tourism– Discover niche markets such as eco-tourism, adventure travel, and cultural tourism
• Enterprise in tourism– Learn how to start and manage a tourism-related business, including marketing and financial planning

Cabin Crew

• Working as cabin crew – Learn the day-to-day duties, professional standards, and teamwork required in cabin crew roles
• Airline health, safety and security – Understand the critical procedures and regulations that ensure passenger and crew safety
• Craft emergency situations– Train to respond effectively to in-flight emergencies and aircraft evacuation scenarios
• Dealing with passengers– Develop skills to manage passenger needs, behaviour and communication during flights
• Cabin service selling techniques – Learn how to promote and sell products and services onboard using effective sales strategies
• Making passenger announcements – Practice delivering clear and professional announcements to inform and reassure passengers

Designed to have the perfect balance between theory and practical lessons, this course is delivered through realistic, workplace-related projects and collaboration with industry partners, giving you a strong foundation and a taste of what it’s really like to work in travel and tourism.

Level 2 – 3 GCSEs at grade 3 or above, preferably including either English or Maths

Career opportunities - Employment in travel agencies, airline, airports or cruise lines, University-level study in tourism, international business or hospitality, Specialising in areas such as event management, tour guiding or sustainable tourism.