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HYA Training Limited

Operations/Departmental Manager Apprenticeship - Level 5 (New Standard)

HYA Training Limited

Hi-Tech House, Hi- Tech Park, Goulton Street, Hull, HU3 4DD

Apprenticeship
Level 5
ST0385
Business, Administration and Law

Course Summary

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Course Details

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

How will it be delivered?

You will be learning on the job, whilst taking a set amount of hours per week to progress through your study work.

One of HYA's specialist assessors will visit you in your place of work to set you with new work, and to feedback on work previously submitted.

The qualification is internally assessed by centre staff and externally verified by the awarding body.

You will also undertake a mandatory End-Point-Assessment (EPA) which is evaluated by an external party. This is a practical appraisal of the skills and knowledge you have developed whilst on the job.

Entry requirements

There are no formal entry requirements, however some employers prefer GCSE C / 4 / or above for Maths & English

Apprentices without Level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.

Your next steps...

On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership & Management, and those with 3 years’ of management experience can apply for Chartered Manager status through the CMI.


For more courses like this, check our courses page.