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Avant Skills Academy

Business Administrator Level 3 Apprenticeship Standard

Avant Skills Academy

Training Centres in Grimsby Town Centre and Hull City Centre

Level 3
Business, Administration and Law

Course Summary

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

Course Details

As part of the apprenticeship you will complete the knowledge, Skills and Behaviours required to achieve the apprenticeship standard:


  • The Organisation
  • Value of their skills
  • Stakeholders
  • Relevant regulation
  • Policies
  • Business Fundamentals
  • Processes
  • External environment factors


  • IT
  • Record & document production
  • Decision Making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and Organising
  • Project Management


  • Professionalism
  • Personal qualities
  • Managing performance
  • Adaptability
  • Responsibility

As part of the standard, you will also be required to work towards English and Maths Functional Skills. If you have already achieved GCSE grade 4 and above, you will be exempt, otherwise you will work towards the level above that which you have already achieved.

How will it be delivered?

As part of the Level 3 Business Administrator apprenticeship standard, you will learn the knowledge, skills and behaviours which will support you for your end-point assessment. You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development

If successful, you will be required to undertake training sessions with Avant Skills Academy throughout the length of the apprenticeship.

Entry requirements

  • Appropriate personal presentation including clothing, hair and personal hygiene.
  • Practical, organisational and social skills
  • Attention to detail
  • A good sense of humour/amicable nature and communication skills whether dealing face to face with customers or speaking over the telephone.
  • Reasonable level of literacy and numeracy is required
  • Interviews and initial assessments including diagnostics will be carried out with Avant before any Apprenticeship is confirmed.

Your next steps...

Your career starts with the apprenticeship and it doesn't stop there! Your apprenticeship can lead you on to a range of opportunities within the organisation that employs you. You could always progress on to other apprenticeships including:

  • Junior management consultant
  • Customer Service Specialist
  • Team Leader/Supervisor
  • Business analyst
  • Business to business sales professional (integrated degree)

For more courses like this, check our courses page.